PRIVACY POLICY

Last update: 05/02/2025

1. INTRODUCTION
At Casa Capital GroupWe are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use and protect the information you provide to us when you use our website [site URL].

2. DATA CONTROLLER

  • Company: Casa Capital Group
  • Address: Castellón de la Plana, Benicàssim, Orpesa del Mar
  • E-mail: support@casacapital.com
  • Telephone: +34 643 589 658

If you have any questions about the processing of your personal data, you can contact us via the e-mail address provided.

3. DATA WE COLLECT

We may collect and process the following personal data:

  • Contact details: Name, e-mail, telephone number.
  • Navigation data: IP address, browser type, pages visited, browsing time.
  • Data provided in forms: Information entered in contact forms, property enquiries or requests for advice.
  • Information on real estate purchase or investment preferences.

4. PURPOSE OF DATA PROCESSING

Personal data is collected for the following purposes:

  1. Dealing with queries and requests submitted through the website.
  2. Manage bookings and appointments for real estate consultancy.
  3. Send commercial communications about our properties and services (only if the user has given consent).
  4. Improving the user experience by means of browsing analysis on our website.

5. LEGAL BASIS FOR DATA PROCESSING

The processing of personal data is based on:

  • Consent of the user when completing forms or subscribing to communications.
  • The execution of a contractin the case of clients who contract our services.
  • Legitimate interest to improve our services and user experience on the website.

6. SHARING OF DATA WITH THIRD PARTIES

We do not share personal data with third parties without consent, except in the following cases:

  • With service providers (payment platforms, marketing agencies, web hosting) that are GDPR compliant.
  • By legal obligationin case of requests from governmental or judicial authorities.

7. USER RIGHTS

According to the General Data Protection Regulation (GDPR)you have the right to:

  • Access to your personal data.
  • Rectify incorrect or incomplete data.
  • Request removal of your data when it is no longer needed.
  • Oppose to the processing of your data for marketing purposes.
  • Requesting portability of the data to another provider.

You can exercise these rights by sending an email to support@casacapital.com with the subject line "Data protection".

8. DATA RETENTION PERIOD

We will retain personal data for as long as it is necessary for the purpose for which it was collected, or until you request its deletion.

9. DATA SECURITY

We adopt technical and organisational security measures to ensure the protection of personal data against unauthorised access, loss or alteration.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies to improve the user experience. You can manage your cookie settings through your browser preferences. For more details, please see our Cookie Policy.

11. CHANGES TO THE PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page.